Help center
Short, honest answers. Most pages take two minutes to read.
Setup
Connecting Instagram: account types, permissions & app states
Why a professional account is required, what each permission does, and what Meta's app-review states mean for you.
Features
Follow-gate: ask for the follow before the link
How the follow-gate card works, what commenters see, and how verification happens.
Features
Follow-ups and Replay: the second chances
Automatic nudges for people who didn't click, and rescuing comments your automation missed.
Billing
The free plan, your DM quota, and going viral
What counts toward the 1,000 free DMs, what happens at the limit, and how queued DMs release.
Setup
Getting started: your first automation in 2 minutes
Connect Instagram, pick a post, choose a keyword, write your message, publish.
Safety
The Instagram rules MynaDM enforces for you
The 24-hour window, the 7-day private reply, rate limits — what they are and how MynaDM handles each.
Troubleshooting
Reconnecting Instagram & fixing common issues
What the reconnect banner means, and quick diagnoses for automations that seem quiet.
Can't find it? Email hello@mynadm.com — or open a ticket from Settings → Support in the app.